Most businesses do not call an IT company because they want new technology. They call because something changed. The person who handled IT left. An insurance renewal asked questions nobody could answer. A server is running out of supported life. Or the current provider stopped answering the phone.
Lexington Computer Support provides managed IT services to businesses in Lexington and the surrounding Central Kentucky counties. We take ongoing responsibility for your technology instead of waiting for something to break.
What managed IT actually means
Break/Fix Support
- You call only when something is already broken
- You pay per incident, so costs are unpredictable
- Your provider earns more when you have problems
- Nobody is watching your systems between calls
- Fixes happen after the damage is done
Managed IT
- We monitor and maintain your systems continuously
- Predictable monthly support, not surprise invoices
- We earn more by keeping things running smoothly
- One point of accountability for your whole environment
- Problems are prevented before they cause downtime
Break/fix support means you call when something stops working, and you pay to have it fixed. Your provider only makes money when you have problems.
Managed IT works the other way around. We monitor and maintain your systems continuously, so fewer things break in the first place. You get one point of accountability for your entire technology environment, and predictable support instead of emergency calls.
Who we work with
We support established businesses across Fayette County and the surrounding area, including Nicholasville, Georgetown, Versailles, Winchester, and Richmond.
We work best with organizations of roughly 10 to 150 employees that depend on their technology to operate and need it managed properly rather than patched together.
We regularly support professional service firms, medical and dental practices, manufacturers, and businesses that handle regulated or financial customer data.
What you get
- A single point of accountability for your technology, not a rotating cast of technicians
- Systems that are monitored, updated, and maintained on an ongoing basis
- Security controls that stand up to cyber insurance questionnaires and compliance requirements
- Support from engineers who know your environment, not a scripted call center
- Documentation of your environment that belongs to you
Common reasons businesses call us
- Their IT person retired, left, or is no longer available
- Their current provider was acquired and service quality dropped
- A cyber insurance renewal asked about controls they do not have in place
- A compliance requirement now applies to them and they need help meeting it
- Servers or workstations are reaching end of support
- They are opening a second location and need it done properly
Talk to us
We have supported Central Kentucky businesses since 2003, and an engineer answers the phone.
If you would like to understand where your current environment stands, we offer a Microsoft 365 security assessment at no cost. It is a straightforward review, and you are under no obligation afterwards.