Outlook Crashing July 2020 appcrash, exception code 0xc0000005

Bymaster

Outlook specifically Office365 Click to Run Versions crashing on you?

appcrash, exception code 0xc0000005  If this is your error code please follow the steps below to resolve.

Open a Command prompt as Admin

Type the following

cd “\Program Files\Common Files\microsoft shared\ClickToRun”  Press Enter

Then type the following.

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

You may want to consider turning off Office Updates until this is resolved.

Need help?

Call us M-F 8am to 5pm Eastern.  859.219.2006

You can also try the following link with Microsoft, which rolled out an emergency repair.

https://support.microsoft.com/en-us/help/4484433/description-of-the-security-update-for-outlook-2016-july-14-2020